What is the Competency Matrix?
The Competence Matrix is a SuccessFactors extension built by Flexso. It enables managers to easily keep track of their employee’s competencies and plan the necessary training through an intuitive and interactive dashboard. The central database provides a clear, at-a-glance overview of each team member’s competencies within the entire organisation.
The advantages of the Flexso Competency Matrix
The Competency Matrix offers major benefits across the board:
- It provides insight into employee competencies and offers a starting point for their individual growth journeys which benefits your organisation as well.
- You get a single overview of all competencies and areas of improvement across your organisation. This helps you spend your learning and development budget more effectively and serves as a guide when redistributing internal talent to where it is best put to use.
- It lets you determine which skills are missing in your organisation and hire new people accordingly.
- It helps you build better, more balanced teams.
- It boosts customer satisfaction: better teams provide better service.
3 steps towards better human capital management
- Create a clear overview
Consolidate all the information within your organisation concerning employee competencies in a single, regularly updated database that all managers and HR personnel have access to. This way, you have an accurate representation of the existing – and missing – skills within your organisation and can act accordingly.
- Improve individual skills
Based on the competencies overview, you can decide which training courses are required and assign them to specific employees. This helps them build new skills or improve existing ones, ultimately empowering them to perform better in their jobs and keeping your employees happy and motivated.
- Build balanced teams
Thanks to the clear overview of competencies within your organisation, it becomes possible to create new teams or improve existing teams by matching members with complementary skillsets in a strategic way. This increases the team’s productivity and ultimately leads to better service and happier customers.
How UNILIN used the Competence Matrix to build balanced teams
Before the Competency Matrix, leading flooring company UNILIN used multiple Excel spreadsheets to keep track of employee competencies. By creating a single overview, managers and HR can distribute these competencies better throughout the company and schedule training for individual employees that helps them achieve professional growth.
Check out UNILIN’s competence management journey
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The experts behind all that HR experience? Flexso for People: the Flexso team with specialist knowledge of the HR world.