SAP releases quarterly upgrades and new features for their customer experience solutions. Eager to find out what’s coming up for your Sales, Service and Marketing solutions?

For each new release, our experts go through the latest updates and make a selection of the most relevant new features.

Find out which highlights are in the new release for SAP Sales &Service Cloud and Emarsys in the video below!

SAP Customer Experience Release 2411

In our latest release video, Jef and Tin walk you through exciting new features in SAP Sales and Service Cloud and Emarsys. This update brings powerful tools designed to streamline workflows and enhance customization for marketing and sales teams.

In Emarsys, you’ll learn about two innovative add-ons: an AI translation feature for seamless multilingual campaign creation, and flexible analytics that integrates popular tools like SAP Analytics Cloud and Power BI directly into Emarsys.

For SAP Sales and Service Cloud, discover updates in appointment tracking, guided selling, and mobile functionality. Plus, 'version 2' users can now enjoy a suite of customization options, including extended custom fields, account hierarchy insights, and much more.

Watch the full video below to explore how these updates can help your team work smarter.

Enjoy our video and please reach out if you have any questions!