SAP releases quarterly upgrades and new features for their customer experience solutions. Eager to find out what’s coming up for your Sales, Service and Marketing solutions?

For each new release, our experts go through the latest updates and make a selection of the most relevant new features.

Find out which highlights are in the new release for SAP Marketing, Sales &Service Cloud, Emarsys and SAP Intelligent Sales Cloud in the video below!

SAP Customer Experience Release 2408

A lot to discover in the August 2024 release. Jef will take you through some quick wins for marketeers in Marketing Cloud. Learn how to get rid of annoying bots messing up your campaign metrics. And what about email addresses shared by family members? Make sure your mails are read by the one person who actually buys your products.

For Emarsys there's some interesting new stuff for marketeers operating from HQ and working with marketing teams in different countries. Find out how Multi- Account setup gives you an overview of how local campaigns are performing and so much more. And good news, the Google Analytics integration with Emarsys is now live for everyone to use. Set up automated follow up actions based on user behaviour on your website!

Of course an update on AI can not be missed as well!

For the V1 SAP Sales and Service Cloud, Tin has some new stuff as well. Get rid of corrupted characters in Data Workbench exports, add multiple attendees to a Visit with one click and limit access to all contacts for every user.

SAP Intelligent Sales Cloud (V2) had a new application: Competitor products. Never lose track of competitive products in the market with an comprehensive overview. Start working more efficiently with Mashups as workspaces, create follow-up cases directly from Sales quote and avoid testing accidents with Communication channel testing.

Enjoy our video and please reach out if you have any questions!