--- title: "E-commerce with impact: Flexso and Elision join forces" date: 2023-08-10T08:30:00+02:00 author: Flexso canonical_url: "https://www.flexso.com/en/insights-blog/flexso-elision-ecommerce" section: cp.sections.blog --- ![Elision Flexso join forces](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271360%27%20height%3D%27544%27%20style%3D%27background%3Atransparent%27%2F%3E) **It’s a fact: e-commerce is well established as a sales channel, no matter which industry you’re talking about. Customers almost universally expect the choice and convenience offered by online platforms, which make it easier than ever to view and order products wherever and whenever they prefer. Therefore, when choosing your e-commerce solution, it is important to choose wisely so that you maximise your investment.** Offer your customers the highest-quality experience by choosing a flexible, robust solution that integrates with all relevant data flows and business process from your SAP (or other vendor) back-end environment. Processes and flows could include product and customer data, orders, deliveries, invoices, service tickets and more. ## Removing siloed sales processes Enabling your organisation to do just that, Flexso and [Elision](https://www.elision.eu) join forces for the implementation of SAP’s e-commerce solution: SAP Commerce Cloud. Elision helps organisations build their storefronts (a.k.a., the front end) and setup their e-commerce environments, and Flexso guarantees smooth integration with your underlying business systems (the back end). It’s an end-to-end team effort that’s a win-win for any organisation interested in benefiting from maximum flexibility, [a superior customer experience](https://www.flexso.com/en/solutions/customer-experience), standardised integration and much more. > ![Raf Alexander](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27156%27%20height%3D%27156%27%20style%3D%27background%3Atransparent%27%2F%3E)E-commerce is an important part of the entire SAP Customer Experience portfolio. Our cooperation with Elision allows us to offer our customers a complete digital support of their sales processes. ## The benefits of SAP Commerce Cloud Thanks to its ability to handle any organisational structure and any product offering – no matter how simple or complex – SAP Commerce Cloud is perfect for B2B and B2C organisations of any size and industry. - Maximum **flexibility and adaptability** to your organisation’s needs - **Personalised purchasing experiences** for each customer or customer type - **Centralised management** of products and catalogues, with advanced product search and filtering capabilities for customers - End-to-end **alignment of the ordering process**, with integrated controls governing inventory, pricing, customer credit and delivery options - **Standardised integration** and data sharing within the SAP Sales, Service, Marketing and ERP environment ![SAP commerce cloud](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27867%27%20height%3D%27578%27%20style%3D%27background%3Atransparent%27%2F%3E) ## Hear it from your peers Furniture manufacturing company Ethnicraft offers an e-commerce platform to its B2B and B2B customers via SAP Commerce Cloud. In embracing this solution, they went for maximum impact on the customer experience with a virtual showroom. ## Complementary expertise, proven experience As an authorised SAP CX partner, Elision is a proven expert in SAP Commerce Cloud. And as a complementary partner, Flexso explores, together with Elision, suitable e-commerce solutions for your organisation in addition to your SAP CX portfolio. ## Are you looking for a customer journey that exceeds all expectations? [Discover our complete SAP customer experience offering](https://www.flexso.com/en/solutions/customer-experience) --- Written by ![Frederik Claessens](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2794%27%20height%3D%2794%27%20style%3D%27background%3Atransparent%27%2F%3E)**Frederik Claessens** Share - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fflexso-elision-ecommerce"e=Authors%20%2B%20brand) - [LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fflexso-elision-ecommerce&title=Authors%20%2B%20brand&summary=&source=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fflexso-elision-ecommerce) - [Whatsapp](whatsapp://send?text=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fflexso-elision-ecommerce) ![Release management SAP customer experience 2023](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)What’s new in SAP CX: An overview of the latest featuresWhat’s new in SAP Customer Experience? Discover the highlights of upcoming features for SAP Emarsys, Sales and Service Cloud here! [What’s new in SAP CX: An overview of the latest features](https://www.flexso.com/en/insights-blog/sap-customer-experience-release-management) ![CX Summer Series](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)CX Summer Video SeriesEnjoy summer and learn at the same time? Register for our **CX Summer series**, a refreshing video series with short, expert‑led insights on sales, customer service and e-commerce for B2B. [CX Summer Video Series](https://www.flexso.com/en/insights-blog/cx-summer-series) ![B2b portal sap extensions](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Automate HR inquiries with SAP Enterprise Service ManagementSAP ESM centralizes HR service requests across all channels, automates routine tasks, and provides employees with self-service HR tools. [Automate HR inquiries with SAP Enterprise Service Management](https://www.flexso.com/en/insights-blog/sap-enterprise-service-management) AI in SAP CX: free up time for real customer engagementDo your sales reps and service teams have enough time with customers? Activate SAP Joule in SAP Service and Sales Cloud and let it handle the admin work – and much more. [AI in SAP CX: free up time for real customer engagement](https://www.flexso.com/en/insights-blog/ai-sap-customer-experience) ![B2b portal sap extensions](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Boost your business with the B2B Customer PortalProvide self-service capabilities to your customers and let your teams focus on delivering added value. Provide a better customer experience and gain valuable business insights with the B2B Customer Portal, an SAP accelerator pack created by Flexso. [Boost your business with the B2B Customer Portal](https://www.flexso.com/en/insights-blog/b2b-portal-sap) ![Sinch SAP Sales Marketing Integration Header](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Sinch Contact Pro: never miss an interaction with your customerSinch Contact Pro out-of-the-box integration into SAP Intelligent Service Cloud: centralize all customer interactions across channels into Service Cloud to boost efficiency and customer satisfaction. [Sinch Contact Pro: never miss an interaction with your customer](https://www.flexso.com/en/insights-blog/sinch-contact-pro) ![SAP Emarsys](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)SAP Emarsys: customer engagement made easyIncreasing customer retention and loyalty has never been easier with SAP Emarsys: deliver real-time, personalized, omnichannel engagements. [SAP Emarsys: customer engagement made easy](https://www.flexso.com/en/insights-blog/sap-emarsys-customer-engagement-made-easy) ![Crm assessment](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Get the most out of your SAP Cloud CRMDo you want to do more with your SAP Cloud CRM? Discover the Flexso CRM assessment, in just 3 weeks, you get a clear overview of how your current SAP CX solution can be optimised or upgraded. [Get the most out of your SAP Cloud CRM](https://www.flexso.com/en/insights-blog/get-the-most-out-of-your-sap-cloud-crm) ![Qualtrics partnership Flexso banner](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Flexso and Qualtrics boost employee and customer experienceFlexso and Qualtrics are partnering up to provide customers with end-to-end solutions in employee and customer experience. [Flexso and Qualtrics boost employee and customer experience](https://www.flexso.com/en/insights-blog/flexso-qualtrics-partnership)