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How ODTH gains insights and communicates using a customer portal

Accurate and clear customer communication is critical for a logistics service provider like ODTH First Class Logistics. To achieve that, a complete and detailed overview of stock and shipments – which are spread out over 6 locations in the top logistic region between Antwerp and Brussels and over 150,000 m² of warehouse space – is vital. That’s why ODTH asked Flexso to help develop a custom-built customer portal to suit its specific needs.

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The need for speed with e-commerce

Did you know that, during the first COVID19 lockdown, e-commerce companies saw up to 300% increases in orders online? The rise of commerce is more than just a quick response to this pandemic. It’s a channel that companies can no longer ignore, whether you are in B2C or B2B.

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Why SAP Intelligent Service Cloud is the key to stellar customer services

The best quality, the sharpest prices, top-speed delivery and instant, spot-on replies: customer expectations are sky-high these days. So, how can you help your customer-facing team deliver quick, consistent services with a smile instead of a loud sigh? Support and empower them, by optimizing their workflows – with SAP Intelligent Service Cloud.

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How to give your sales more time to sell – and help them sell better

Most sales people spend a staggering 2/3 of their time doing administrative tasks, handling complaints and back orders, or collecting unpaid invoices. While there is only one thing they really love – that job you hired them for: visiting prospects and customers, talking to them and closing deals. Enable your sales reps to deliver outstanding sales experiences and sell more, with SAP Intelligent Sales Cloud.

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SAP S/4HANA

More customer-oriented, (cost) efficient and agile. Faster and smarter. Embrace SAP S/4HANA to shift your business into higher gear.

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A new start with SAP S/4HANA

An excellent user experience, standardization, analytics and plenty of room for innovation: in Gartner’s view, these are four good reasons to opt for a next-gen ERP solution. SAP S/4HANA ticks all the boxes. With the new SAP suite, every process becomes more efficient, flexible, innovative and smarter. That means your entire organization does the same. Our experts guide you step by step towards your new future-proof ERP platform.

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