Serax automates B2B orders with SAP Business AI in S/4HANA
Serax, the Belgian design brand, partnered with SAP and Flexso to streamline its order-to-cash process by automating the extraction of order data from customer PDFs. Using the Create Sales Orders - Automatic Extraction app on SAP BTP and SAP Document AI, Serax reduced manual entry of B2B orders by 33%, freeing up customer service teams to focus on upselling and improving service.


