Providing a tailored and premium customer experience is becoming increasingly important – not only in a B2C context, but in B2B as well. To help you take your customer journey to the next level and gain valuable business insights in the process, Flexso created the B2B Portal: an accelerator that extends your SAP environment and services towards your B2B customers and partners.
Accurate and clear customer communication is critical for a logistics service provider like ODTH First Class Logistics. To achieve that, a complete and detailed overview of stock and shipments – which are spread out over 6 locations in the top logistic region between Antwerp and Brussels and over 150,000 m² of warehouse space – is vital. That’s why ODTH asked Flexso to help develop a custom-built customer portal to suit its specific needs.
When expanding and upgrading its e-commerce solution, bathroom specialist Van Marcke put its professional customer experience first. So together with a brand-new webshop, the company also implemented a B2B portal. The result? Happy customers, strong business insights and increased efficiency. Win-win-win!