Customer Experience

Shopify Connector

Connect Shopify & SAP S/4HANA: ready‑to‑run integration on SAP Integration Suite

Line of Business
Customer Experience, Integration, Finance
Industry
Retail, Wholesale, Cross-industry
Category
Connector

The Shopify Connector is a prebuilt integration package on SAP Integration Suite that connects Shopify with SAP S/4HANA (Public or Private) to sync products, stock, customers, orders, deliveries and returns reliably and in near real time. It accelerates ecommerce projects with documented flows and configuration guides on SAP’s Business Accelerator Hub, while remaining extensible for your specific processes and data model.

Benefits

  • Real-time visibility for finance and operations
    Every webshop order is immediately available in SAP S/4HANA, so finance and operations can act on accurate, up-to-date sales data instead of chasing updates.
  • Accurate stock availability across channels
    Inventory stays synchronized, so customers only see what is truly available and you avoid overselling when stock is already allocated through other channels.
  • Faster order-to-cash with fewer errors
    Orders flow automatically from Shopify into S/4HANA for picking, invoicing, and accounting, reducing manual input, preventing mistakes, and speeding up fulfillment,
  • Better margin control and scalable growth
    Get end-to-end insight from order to delivery, returns, and profit, so you can track margins and grow webshop volume without adding extra manual work.

Features

  • Create and approve B2B customers
    New or changed customers in Shopify are created in SAP S/4HANA where they are reviewed, approved and linked to the right distribution center based on their location.
  • Create and manage sales orders
    Shopify orders are turned into SAP S/4HANA sales orders with correct customer, distribution center and pricing. These form the basis for confirmations and deliveries later on.
  • Replicate pricing in Shopify with SAP as master
    Prices, discounts and inventory are pushed to Shopify so that the site always shows the prices from SAP.
  • Synchronize inventory & map distribution centers
    Stock levels in SAP S/4HANA must be sent to Shopify per distribution center so that each customer sees availability from their assigned distribution center.
  • Confirm orders & update delivery status 
    When SAP creates and processes outbound deliveries, Shopify is updated so merchants see the current delivery and fulfilment status
  • Payment and confirmation logic

Pricing

Price on request

Shopify Connector