Release management SAP customer experience 2023

What’s new in SAP CX: An overview of the latest features

Each quarter, SAP releases new features for SAP Marketing Cloud and Sales and Service Core (aka ‘C4C’). Discover the highlights of the most important new functionalities on this release page!

SAP releases quarterly upgrades and new features for their customer experience solutions. Eager to find out what’s coming up for SAP Marketing Cloud and Sales and Service Core (the old 'C4C')?

For each new release, our experts go through the latest updates and make a selection of the most relevant new features.

Find out which highlights are in the new release for SAP Marketing Cloud and Sales & Service Core in the video below!

SAP Customer Experience Release 2302

For the 2302 release, SAP made some changes to the content studio and contact linking in Marketing Cloud.

For Sales and Service Core, there are fewer updates than we are used to from previous releases. This is because SAP is focused on the upcoming SAP Intelligent Sales Cloud.

Interesting fact: Flexso is currently doing the very first Intelligent Sales Cloud implementation globally. So stay tuned for our findings in future videos and blogs!

Do you have more questions about the release or your CX solution?

Don’t hesitate to reach out!

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Written by

Jef op de beeck

Jef Op de Beeck

Tin Paukovic

Tin Paukovic