What’s new in SAP CX: An overview of the latest features
Each quarter, SAP releases new features for SAP Marketing Cloud and Sales and Service Core (aka ‘C4C’). Discover the highlights of the most important new functionalities on this release page!
SAP releases quarterly upgrades and new features for their customer experience solutions. Eager to find out what’s coming up for SAP Marketing Cloud and Sales and Service Core (the old 'C4C')?
For each new release, our experts go through the latest updates and make a selection of the most relevant new features.
Find out which highlights are in the new release for SAP Marketing Cloud and Sales & Service Core in the video below!
SAP Customer Experience Release 2302
For the 2302 release, SAP made some changes to the content studio and contact linking in Marketing Cloud.
For Sales and Service Core, there are fewer updates than we are used to from previous releases. This is because SAP is focused on the upcoming SAP Intelligent Sales Cloud.
Interesting fact: Flexso is currently doing the very first Intelligent Sales Cloud implementation globally. So stay tuned for our findings in future videos and blogs!
Do you have more questions about the release or your CX solution?
Don’t hesitate to reach out!
The latest insights
Flexso and Qualtrics boost employee and customer experience
Flexso and Qualtrics are partnering up to provide customers with end-to-end solutions in employee and customer experience.
Digital Voices: the 1 second customer
To convince customers to choose for their brand, companies invest a lot of attention in the customer experience. Here’s what our experts have to say on the topic.
The need for speed with e-commerce
SAP Customer Experience allows your sales team to work together with other teams in the company like marketing or aftersales to have a 360° view of each contact.
Boost your business with the B2B Portal
Provide a better customer experience and gain valuable business insights with the B2B Portal, an SAP accelerator pack created by Flexso. It’s back-end compatible with ECC and S/4HANA on premise or in the cloud, and even with non-SAP systems.
Solve or prevent customer complaints?
SAP Customer Experience allows your sales team to work together with other teams in the company like marketing or aftersales to have a 360° view of each contact.
How Erik is giving his sales time to sell
SAP Customer Experience allows your sales team to work together with other teams in the company like marketing or aftersales to have a 360° view of each contact.