Two to tango
One of the issues discussed is the tendency of HR personnel to rely on their gut feelings.
However, data doesn’t mean much without human interpretation. That’s where HR’s in-depth knowledge of the team proves to be crucial. A number doesn’t take company culture or an employee’s personality into account. It tells you how many sick days someone takes, but not why. Only humans can deduce useful conclusions from analytics and turn those into actionable tactics.
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“They think they know employees better than they actually do and make assumptions about their behaviour that aren’t necessarily based on facts. Analytics on absenteeism or teleworking, for example, can shed light on what’s really going on”.
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