Back in 2019, Gartner predicted that by 2024, organizations using automation technology would see a 30% reduction in operational costs. Are you triggered by this promise? Read on and learn how to kick off – or accelerate – your organization’s enterprise automation journey.
Over the past few years, every organization has started automating and digitizing processes, on a small or larger scale. So, what is enterprise automation then? And how does it differ from ‘automation’ as we know it?
What exactly is enterprise automation?
Enterprise automation is simply the next level of process automation: Process automation involves automating one or multiple interconnected processes.
Whereas enterprise automation refers to the end-to-end automation of processes in an organization by integrating automation across their IT landscape, prioritizing critical automations, utilizing benchmarks to quantify success and measure progress, and orchestrating workflows across multiple applications. In other words, enterprise automation is a more comprehensive, holistic approach.
5 reasons to level up your automation efforts
The idea behind process and enterprise automation is, in fact, the same: business processes run better when they are automated. So, by stepping up your automation efforts you will
drive organizational efficiency: by reducing error-prone and time-intensive manual tasks, you’ll improve productivity, and speed up cycle times;
boost resilience and agility: digital workflows are easier to scale, adjust, and pivot, helping you to respond flexibly to shifting customer demands or market conditions, new business needs, etc.;
improve decision-making: as automated processes provide real-time data trails, they are easier to monitor and analyze, so that you can take smarter decisions;
deliver outstanding customer services: automation helps reduce response times, minimize errors, and ensures consistent experiences across all channels, ensuring higher customer satisfaction and loyalty;
innovate quicker: because enterprise automation grows and changes with your organization, you are prepared to seize every new opportunity that comes along your way.
“The idea behind process and enterprise automation: business processes run better when they are automated.”
Looking for inspiration? Start small, with automation use cases like these:
Create master data automatically: Creating master data involves managing large volumes of data and obtaining many approvals. At Flexso, we use prepackaged content to create master data for materials and business partners.
Streamline the purchase order process: Tired of copying, pasting and using countless Excel files to create purchase orders? Automate the purchase order creation process to reduce errors and prevent mix-ups.
Deliver stellar customer experiences: Process automation can help you create a more personalized customer experience to help clients move quickly and accurately through process flows.
Simplify employee onboarding: Avoid overwhelming new colleagues with loads of forms on their first day. Automate the onboarding process and make sure to make a great first impression.
Transitioning to enterprise automation: challenges along the way
While the benefits are crystal-clear, automating business processes is easier said than done. Process automation can start simply with a few basic tools and technologies. However, to fully leverage enterprise automation, you need to take digital transformation to the next level by embracing all the right tools, combining them smartly and knowing how to integrate them.
How Flexso can help
As you read through this expert blog, you might wonder: “Do I really need to automate every single business process? What use cases should I prioritize? What technology is best suited for each application and how can I connect all the tools and technologies to enjoy the benefits of true enterprise automation?”
Embracing enterprise automation raises numerous questions. Our diverse team of experienced functional, integration, and automation specialists can assist by assessing your current processes and technologies, to then draft a tailored enterprise automation roadmap.
Is your company looking for the next level of automation?
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