--- title: CX Summer Video Series date: 2026-06-12T13:34:00+02:00 author: Flexso canonical_url: "https://www.flexso.com/en/insights-blog/cx-summer-series" section: cp.sections.blog --- ![Header CX Summer Video Series](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%271360%27%20height%3D%27544%27%20style%3D%27background%3Atransparent%27%2F%3E) **Make the most of your summer, one video at a time. Discover the CX Summer Series, a refreshing video series with short, expert‑led insights on sales, customer service and setting up a B2B customer portal. Quick to watch, practical to apply and easy to fit into your day.** ## Summer vibes meet learning We all say it: *“I’ll dive into that this summer.”* But let's be honest, you actually want to dive into the pool.Between holidays, sunny afternoons and well‑deserved downtime, no one wants to spend hours behind the screen researching sales and customer service processes and solutions. **So enjoy summer** ***and*** **get smarter? We think you can have both!** Our SAP Customer Experience experts distilled their knowledge into **5 bite‑size videos** on sales, service and e‑commerce for B2B. Each video is under 10 minutes, short enough to fit between meetings (or swims), useful enough to inspire a real impact. **Meet the 'CX Summer video series'!** ## What is the CX Summer series ? - **5 video's on sales, customer service and e-commerce on ERP** - To the point, each video is **under 10 minutes** - **Practical insights** from Flexso’s SAP CX expert - Clear examples you can **instantly relate to your business** In other words : **smart CX inspiration, served chilled.** To enjoy when and where you want. **Register below to get the full playlist immediately into your inbox!** ![CX Summer Series](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27867%27%20height%3D%27%27%20style%3D%27background%3Atransparent%27%2F%3E) ## Created for you These video's were created for you, whether you are in Sales, Customer Service or looking into an integrated, easy-to-get-started B2B e-commerce on ERP. We've got a video for you! ## One dashboard, better sales decisions As a Sales Manager you get a lot of questions before every sales meeting going from 'Are we on target?' to 'Which customers need attention?' and 'Does my sales rep need support?'. Forget about looking for that information across reports, with the Sales Performance Dashboard directly integrated in SAP Sales Cloud you'll get all the answers you need in one view. ![CX Summer Video Series - Teaser Sales Performance Dashboard](https://i.ytimg.com/vi/6YQDChaKMrE/hqdefault.jpg) Ready to watch? Accept YouTube Cookies to continue Accept Cookies ## Excellent customer service with case management Excellent customer service with case management? In this video of the CX Summer Video Series, we'll dive into SAP Service Cloud and how to make more out of your current service processes with case management. ![CX Summer Video Series - Teaser Service Cloud](https://i.ytimg.com/vi/Dq2WtIXn144/hqdefault.jpg) Ready to watch? Accept YouTube Cookies to continue Accept Cookies ## Discover the brand new SAP commerce solution for B2B SAP just dropped something big: a commerce platform for B2B directly integrated into your S/4HANA ERP. Get started easily with the basics and expand at your own pace. Want to see your customers happy and increase sales? Discover Commerce Cloud, Cloud ERP edition. ![CX Summer Video Series - Teaser Commerce Cloud for ERP](https://i.ytimg.com/vi/_VIjm7zsros/hqdefault.jpg) Ready to watch? Accept YouTube Cookies to continue Accept Cookies ## How to make your move to Sales Cloud V2 a success? This video of our CX Summer Series is about the key question for SAP Sales Cloud V1 users: Should we move to the V2 and how to make it a success? ![CX Summer Video Series - Teaser move SAP Sales Cloud V1 to V2](https://i.ytimg.com/vi/gzKmoR6XC0M/hqdefault.jpg) Ready to watch? Accept YouTube Cookies to continue Accept Cookies ## Meet Donna, your AI assistant for sales Meet Donna, the virtual sales assistand that supports field sales to prep meetings and add crucial data to your CRM. ![CX Summer Video Series - Teaser Donna for SAP Sales Cloud](https://i.ytimg.com/vi/Z3def0YciSQ/hqdefault.jpg) Ready to watch? Accept YouTube Cookies to continue Accept Cookies --- Written by ![Frederik Claessens](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2794%27%20height%3D%2794%27%20style%3D%27background%3Atransparent%27%2F%3E)**Frederik Claessens** ![Koen Peters1 jpg](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%2794%27%20height%3D%2794%27%20style%3D%27background%3Atransparent%27%2F%3E)**Koen Peters** Share - [Facebook](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fcx-summer-series"e=Authors%20%2B%20brand) - [LinkedIn](http://www.linkedin.com/shareArticle?mini=true&url=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fcx-summer-series&title=Authors%20%2B%20brand&summary=&source=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fcx-summer-series) - [Whatsapp](whatsapp://send?text=https%3A%2F%2Fwww.flexso.com%2Fen%2Finsights-blog%2Fcx-summer-series) ![Release management SAP customer experience 2023](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)What’s new in SAP CX: An overview of the latest featuresWhat’s new in SAP Customer Experience? Discover the highlights of upcoming features for SAP Emarsys, Sales and Service Cloud here! [What’s new in SAP CX: An overview of the latest features](https://www.flexso.com/en/insights-blog/sap-customer-experience-release-management) ![B2b portal sap extensions](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Automate HR inquiries with SAP Enterprise Service ManagementSAP ESM centralizes HR service requests across all channels, automates routine tasks, and provides employees with self-service HR tools. [Automate HR inquiries with SAP Enterprise Service Management](https://www.flexso.com/en/insights-blog/sap-enterprise-service-management) AI in SAP CX: free up time for real customer engagementDo your sales reps and service teams have enough time with customers? Activate SAP Joule in SAP Service and Sales Cloud and let it handle the admin work – and much more. [AI in SAP CX: free up time for real customer engagement](https://www.flexso.com/en/insights-blog/ai-sap-customer-experience) ![B2b portal sap extensions](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Boost your business with the B2B Customer PortalProvide self-service capabilities to your customers and let your teams focus on delivering added value. Provide a better customer experience and gain valuable business insights with the B2B Customer Portal, an SAP accelerator pack created by Flexso. [Boost your business with the B2B Customer Portal](https://www.flexso.com/en/insights-blog/b2b-portal-sap) ![Sinch SAP Sales Marketing Integration Header](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Sinch Contact Pro: never miss an interaction with your customerSinch Contact Pro out-of-the-box integration into SAP Intelligent Service Cloud: centralize all customer interactions across channels into Service Cloud to boost efficiency and customer satisfaction. [Sinch Contact Pro: never miss an interaction with your customer](https://www.flexso.com/en/insights-blog/sinch-contact-pro) ![SAP Emarsys](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)SAP Emarsys: customer engagement made easyIncreasing customer retention and loyalty has never been easier with SAP Emarsys: deliver real-time, personalized, omnichannel engagements. [SAP Emarsys: customer engagement made easy](https://www.flexso.com/en/insights-blog/sap-emarsys-customer-engagement-made-easy) ![Crm assessment](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Get the most out of your SAP Cloud CRMDo you want to do more with your SAP Cloud CRM? Discover the Flexso CRM assessment, in just 3 weeks, you get a clear overview of how your current SAP CX solution can be optimised or upgraded. [Get the most out of your SAP Cloud CRM](https://www.flexso.com/en/insights-blog/get-the-most-out-of-your-sap-cloud-crm) ![Elision Flexso join forces](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)E-commerce with impact: Flexso and Elision join forcesLearn more about how Flexso and Elision’s partnership helps businesses get even more value from their SAP CX portfolio investments with e-commerce. [E-commerce with impact: Flexso and Elision join forces](https://www.flexso.com/en/insights-blog/flexso-elision-ecommerce) ![Qualtrics partnership Flexso banner](data:image/svg+xml;charset=utf-8,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27375%27%20height%3D%27281.25%27%20style%3D%27background%3Atransparent%27%2F%3E)Flexso and Qualtrics boost employee and customer experienceFlexso and Qualtrics are partnering up to provide customers with end-to-end solutions in employee and customer experience. [Flexso and Qualtrics boost employee and customer experience](https://www.flexso.com/en/insights-blog/flexso-qualtrics-partnership)