Just like a decathlon athlete has to excel in all 10 disciplines to become a champion, your organization must master every touchpoint with (potential) customers for true success. Join us on November 21 to discover how to become a true champion in customer experience! 

The perception your customer has of your brand results from their interactions with your organization. As a responsible for marketing, sales, customer service or e-commerce, your aim is to deliver the best experience. But your field is just one touchpoint in the whole set of interactions (potential) customers have with your organization…

Flexso and Elision invite you to the impressive King Baudouin stadium for an inspiring event about the power of an integrated customer journey.  Get ready for valuable insights, an inspiring keynote by Hans Van Alphen, a use case by Biobest and the chance to network with like-minded professionals.

On our training schedule...

Hans Van Alphen, former Olympic decathlete, will share his personal journey to the highest level in track and field. 
Hans will explore the important choices he faced in overcoming setbacks, highlighting the mindset and dedication necessary to succeed in such a physically and mentally challenging sport.
Join us for an engaging talk and discover how parallels between elite sports and the entrepreneurial world can inspire success in any field.

Biobest is a global game-changer in sustainable crop growth. Central to their growth journey is a mission to become true champions of customer intimacy. Discover their inspiring vision and strategy to deliver an exceptional experience in every customer interaction. Learn how they leverage SAP technology to reach their goals, the results they've achieved so far, and what lies ahead on their path to success.

Join experts from Flexso and Elision for an engaging session where we challenge conventional thinking on customer experience and the role of technology in enhancing it. In this interactive insights session, we welcome your perspectives and ideas, sparking valuable discussions that bring fresh insights from both our experts and fellow professionals. You'll leave inspired, equipped with actionable ideas to elevate your customer strategy.

Program

2:00 PM - 2:30 PM

Welcome at the King Baudouin Stadium

2:30 PM - 3:15 PM

Hans Van Alphen – Parallels between elite sports and the entrepreneurial world

3:15 PM - 3:30 PM

Break

3:30 PM - 4:00 PM

Biobest - The path to customer intimacy championship

4:00 PM - 4:30 PM

Flexso & Elision – Interactive session on customer experience excellence

4:30 PM - 5:00 PM

Tour of the Stadium

5:00 PM - 6:00 PM

Networking reception with a view


Practical information

When: November 21, 2.00 - 6.00 PM
Where: King Baudouin Stadium, Brussels

Ready to become a champion?

Let's go for victory! We'll see you at the King Baudouin Stadium on November 21

Upcoming events

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