Why Elision supports sales with SAP Intelligent Sales Cloud
For sales teams, having real-time access to accurate customer data is key. But a complex and cumbersome CRM can throw a spanner in the works. This was the case for fellow SAP partner Elision. They are upgrading to a future-proof, intuitive alternative: SAP Intelligent Sales Cloud, aka Sales Cloud V2. The aim: making all customer and pipeline data centrally available to support the sales team and boost business growth.
On the lookout for an intuitive CRM
As a full-service customer experience (CX) partner, Elision helps organizations elevate their customer interactions using SAP CX and composable CX solutions. In recent years, Elision has grown rapidly. "Just two years ago, we had only two salespeople in Belgium; now, we have four," says Joris Hoefnagels, Business Development Manager at Elision. "With our expansion into the Netherlands and Spain, our sales teams have become even busier, managing an increasing number of existing and new customers."
We needed a more intuitive CRM to easily update and access customer data and drive sales.
However, while sales were gathering lots of data, they weren't storing it effectively. "In our previous CRM solution, data entry was fairly complex. As a result, customer interactions weren't consistently logged in the CRM and much of the information was either stored in employees' heads or scattered across Outlook, Teams, and even local drives. This lack of a centralized, real-time customer and pipeline data enhanced the risk of blind spots and missed opportunities. Therefore, we decided to migrate to a more intuitive CRM that could actively support our salespeople: SAP Intelligent Sales Cloud."
Fast, user-friendly, future-proof
According to Joris, the choice for SAP Intelligent Sales Cloud was a no-brainer. "At Elision, we follow an SAP-first strategy for our clients, and that only holds weight if we genuinely believe in the SAP portfolio. What better way to demonstrate that commitment than by using the solutions ourselves? Moreover, we're always eager to adopt new technology, and Sales Intelligent Cloud checks all the boxes."
Why Elision chooses SAP Intelligent Sales Cloud
Intuitive user interface – get a clear overview of all tasks and opportunities.
Blazing-fast experience – quickly enter, update, and look for relevant information.
Native mobile application – easily accessible to team members on the go.
Futureproof technology – based on hyperscalers to grow along our business.
Infused with AI – boost productivity and collaboration within the sales team."
Elision turned to Flexso to assist them in implementing the new CRM.“Their expertise with SAP Sales Cloud was a big plus for us. But what really convinced us was the strong relationship we've built over time, b oth in sales and delivery. Our company cultures align in many ways: we are both SAP partners, we work at the same pace, and we have a great personal connection as well."
Flexso and Elision are preferred partners to offer organisations an end-to-end approach for their SAP Customer Experience landscape. Discover more about our partnership.
Flexso is not just an experienced partner with deep knowledge of the SAP portfolio; we also have a great personal connection with their sales and delivery teams.
Solid foundation for future growth
"With SAP Intelligent Sales Cloud, we now have a comprehensive and intuitive CRM that guides our salespeople in their daily tasks," Joris concludes. "Sales Cloud 'V2' centralizes all customer data and proactively provides it to our sales, allowing them to focus on what they do best: closing deals."
"Flexso will help us map all our customer touchpoints, finetune our sales cycle and integrate it into the new CRM. Once we start actively using the CRM, we'll be able to report on the results. We're all eager to get started with Sales Cloud and look forward to seeing what the future holds for us and our customers."
Are you thinking about upgrading your CRM to SAP Intelligent Sales Cloud?
