Digitizing HR in the healthcare sector: the story of Jessa Ziekenhuis

HR teams in the healthcare sector face ambitious goals today. One crucial question keeps coming back: how do you build innovative, data-driven HR processes without losing the human care culture?

Digitale hr in de zorgsector Jessa Ziekenhuis

This challenge was also central at Jessa Ziekenhuis, one of the largest healthcare institutions in Belgium with more than 3,000 employees and three hospitals. Under the leadership of HR Director Inge Vanstraelen, Jessa launched an ambitious digitalization trajectory that aligns perfectly with the needs and realities of the healthcare sector.
A major project, as Vanstraelen herself describes it: “A new system really shakes the foundations of the entire organization.”

The organization chose SAP SuccessFactors to digitize its HR foundations — and did so together with Flexso for People as an experienced implementation partner.

Read the story

In this article from HR Square, you’ll discover how Jessa Hospital is future-proofing its HR landscape, from vision to concrete software, and how they address typical challenges in healthcare.

Inge Vanstraelen explains how change management is structurally embedded throughout the entire project and which initial results are already being felt today. An inspiring example for any healthcare organization that wants to digitize and optimize HR while keeping people at the center.

Inge Vanstraelen Jessa Ziekenhuis 1

Digitizing HR as a healthcare organization?

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Written by

Tom Mentens

Tom Mentens